ProVoice-AI Agent Setup
ProVoice-AI Agent Name
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Agent Owner First Name
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Agent Owner Last Name
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Business Name
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Business Phone Number
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Business Email
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Business Website
Time Zone of Your Business / Agent
Operating Hours
*
Do you serve multiple locations?
Yes
No
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Multiple Locations & Hours Details
What type of calls will your AI Agent handle
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Lead Qualifications (Screen & qualify potential leads)
Appointment Booking ( Schedule & manage appointments)
Customer Support (Provide assistance to customers)
General Inquiries (Answer FAQ or direct callers)
Sales Support (Assist with product or service inquiries)
Order Placement or Status (Help place orders or check their status)
Technical Support (Provide basic trouble shooting or escalate issues)
Billing and Payments (Handle questions about invoices or payments)
Emergency Escalations (Flag and transfer urgent issues)
Surveys or Feedback Collection (Collect customer feedback or surveys)
Follow-Up Calls (Reach out to leads or customers for follow-ups)
Appointment Reminders (Send reminders for scheduled appointments)
Call Routing or Directory Assistance (Send reminders for scheduled appointments)
Custom Requests (Unique call needs for your business)
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How should your Agent handle calls outside business hours?
Should your Agent be able to book appointments?
*
Yes
No
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Escalation Preferences Additional Information
Do you have an appointment booking link you want your bot to send to clients?
Escalation Preferences
Route to a specific team or person (provide details below)
Mark the call as urgent and notify via text/email
Other: (provide details below)
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Voice Agent Language
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English
Portuguese (Brazil)
Spanish
French
German
Italian
Dutch
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Preferred AI Voice Personality
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Friendly
Professional
Casual
Conversational
Formal
Polished
Empathetic
Assertive
Cheerful
Neutral
Warm
Enthusiastic
Calm
Confident
Supportive
Informative
Relaxed
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Voice Sound
Male
Female
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Accent
American
Australian
British
Not Applicable
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Agent's Initial Message (Custom Greeting)
Details to Collect from Callers
Name
Email
Address
Contact's Issue
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Key FAQs or Information Your AI Agent Should Know
Upload Files about your business to train your Agent
Specific Instructions or Preferences for your AI Agent
Do you have existing FAQs, scripts, or documents to train your AI Agent?
Yes
No
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Links to Train your Agent
Would you like your AI Agent integrated with other software?
Yes
No
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Custom Integration Instructions
Software Integrations Desired
Preferred Phone Type for Agent
Local Number (e.g., "281")
Toll Free (e.g., "1-800")
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Desired Area Code(s)
What goals do you want your AI Agent to achieve?
Any specific workflows / automations you're wanting this Agent to be able to help with?
Is there anything else you’d like your AI Agent to know or do?
Receive emails post-call completion?
Format Type to send to Email?
Call Recording
Call Transcript
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Agreement
*
I understand and agree that by using the ProVoice-AI agent, my interactions, including audio recordings and related data, may be collected and processed for the purpose of delivering the intended services, optimizing performance, and improving the AI’s capabilities. I acknowledge that all data will be handled in accordance with the applicable privacy policy and terms of service. By proceeding, I consent to the processing and storage of my data as part of this service.
B-018-COI. SMS Optin
I Consent to Receive SMS Notifications, Alerts & Occasional Marketing Communication from AI Office Phone. Message frequency varies. Message & data rates may apply. Text HELP for assistance. You can reply STOP to unsubscribe at any time.